Refund Policy
At prosporter.com.au, we strive to provide our customers with the best possible products and services. However, we understand that there may be instances where you may need to request a refund. This refund policy outlines the conditions and procedures for requesting a refund.
Eligibility for Refunds
In order to be eligible for a refund, you must meet the following criteria:
- The refund request must be made within 30 days of the purchase date.
- The product or service must be in its original condition and unused.
- Proof of purchase, such as a receipt or order number, must be provided.Â
Refund Process
To request a refund, please contact our customer support team at contact@prosporter.com.au. You will need to provide the necessary information, including your order details and the reason for the refund request. Once your request is received, our team will review it and determine if you meet the eligibility criteria. If approved, we will process your refund within 30 days.
Refund Methods
Refunds will be issued using the original payment method used for the purchase. If the payment was made by credit card, the refund will be credited back to the same card. If the payment was made by check or bank transfer, a refund check or bank transfer will be issued.
Exceptions
There may be certain products or services that are exempt from our refund policy. These exceptions will be clearly stated on the product or service page. Please note that this refund policy applies only to purchases made directly from prosporter.com.au. If you have purchased our products or services through a third-party vendor, please refer to their refund policy.
If you have any further questions or concerns regarding our refund policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.
